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SengoMaroc

Refrigerator repair

Diagnosis and repair of all household and commercial refrigerators, done fast and cleanly.

Our technicians identify the root cause of the fault, then carry out the repair with suitable parts. We handle cooling faults, compressor issues, thermostats, refrigerant leaks and electronic boards.

Suitable for
HouseholdsShops
Sengo technician repairing a household refrigerator
Refrigerator repair
Same-day quote
2-year service warranty
From 200 MAD
Emergencies 7 days a week
Authorized on all brands — manufacturer warranty preservedQualified & certified technicians

Why it matters

A failing fridge doesn't just spoil food — it inflates your electricity bill and can compromise medicines and sensitive products. Catching a small fault early (thermostat, worn door seal) saves you from replacing the compressor later — the single most expensive part. The longer you wait, the more stress accumulates on the other components and the shorter the appliance's remaining life.

Equipment and systems we service

We work on every format commonly installed in Morocco.

  • Single-door refrigerator

    Compact economical unit suited to studios and hotel rooms, usually 90–180 litres.

  • Two-door combi fridge

    Freezer on top or bottom — the most common family option in Morocco, 250–400 litres.

  • Side-by-side (American)

    Two side-by-side doors, large capacity (450 L+), often with water and ice dispensers that require dedicated servicing.

  • French Door (multi-door)

    Two upper doors with a bottom freezer drawer — premium villa design that needs precise hinge alignment and drain routing.

  • Built-in refrigerator

    Fitted inside kitchen cabinetry — dismantling and refitting need skill to protect the millwork and preserve ventilation.

  • Commercial display fridge

    For shops, cafés and bakeries — runs almost continuously and needs regular condenser cleaning to avoid breakdowns.

Our intervention process

A simple, transparent flow — from first message to a fully working unit.

  1. 1
    On-site diagnosis

    The technician inspects the appliance, tests the compressor, thermostat and refrigeration circuit to identify the root cause — not just the visible symptom.

  2. 2
    Clear quote

    You receive a written quote before any work begins: parts, labour, expected duration. You decide.

  3. 3
    Repair with the right parts

    We use OEM or approved-equivalent parts. If a specific part needs to be ordered, we schedule a return visit and stay on the case until it's fixed.

  4. 4
    Full test

    After the repair we run a full cooling cycle and confirm the fridge holds temperature before we leave.

  5. 5
    Warranty record

    A written service record documents the intervention, parts used, and the 2-year warranty. Keep it for future visits.

Signs you need this service

If you notice any of these symptoms, get in touch fast — waiting typically makes the repair more expensive.

  • Fridge runs but no longer cools like before
  • Excessive frost build-up in the freezer compartment
  • Water leaking under or inside the appliance
  • Unusual noises (clicks, humming, rubbing)
  • Compressor runs non-stop without cycling off
  • Persistent bad odours despite cleaning
  • Electricity bill jumps unexpectedly
  • Error code shown on the display

What our customers say

A few recent interventions.

I contacted SENGO because my refrigerator was not cooling properly. The technician was professional, explained the issue clearly, and fixed it efficiently. Great service and highly recommended.
Driss Alaoui🇲🇦
SENGO customer

Frequently asked questions about this service

Any other question? Send us a message on WhatsApp.

Do you come to my home?
Yes, our teams travel by service vehicle to the customer's home or business site within our covered areas. Share a precise address on WhatsApp to speed up the visit.
How long does a fridge repair take?
Most jobs are completed in a single visit (30 minutes to 2 hours depending on the fault). Specific parts or rare electronic boards may require an order and a second visit.
How much does the diagnostic cost?
Diagnosis + call-out starts from 200 MAD. If you accept the repair quote, this amount is deducted from the final invoice. Nothing to pay if you decline the quote.
What warranty do you offer after the repair?
Every repair carries a 2-year warranty covering labour. If the same fault reappears, we come back at no extra cost. OEM parts keep their own manufacturer warranty on top.
What should I do while waiting for the technician?
Open the door as little as possible to preserve the cold, and don't repeatedly try to restart the unit (it stresses the compressor). If you suspect an electrical fault, unplug it.
Should I repair or replace my fridge?
Our rule of thumb: if the repair costs less than 40% of a new unit and the fridge is under 10 years old, repair wins. We tell you honestly when it no longer does.
What's the difference between R134a and R600a?
R134a is the traditional refrigerant in older fridges. R600a (isobutane) is newer, more energy-efficient and greener, but flammable and only safe to handle with a qualified technician. We handle both safely.
Do you take away my old fridge?
Yes — on a new installation we can take your old unit to an approved recycling centre. Let us know in advance so we can plan the logistics.
Fast response

Have a technical issue? Let's talk now.

A technician can respond immediately on WhatsApp.

Sengo Maroc

Professional refrigeration, air-conditioning and appliance services across Morocco

Ouarzazate, MoroccoMonday to Saturday — 08:00 to 20:00Fast response 7 days a week for emergencies
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