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Specialists for professionals in Morocco

Refrigeration, HVAC and maintenance for hotels, restaurants and industry — across Morocco.

Maintenance contracts, 7-day emergency call-outs and turnkey projects for professionals — hotels, riads, restaurants, shops and industry. Households also welcome.

  • Mobile teams
  • Qualified technicians
  • Repair
    Field intervention
  • HVAC
    Central systems
  • 9 regions covered
  • Fast intervention
Same-day quote
Service warranty
Firm price before any work
Emergencies 7 days a week
We service all major brands with OEM parts, without compromising the manufacturer warranty. · Qualified & certified technicians
13 professional sectors

Our professional sectors

Sengo works daily with professionals across Morocco.

Maintenance contracts for professionals

Three formulas built around your operation — from one-off call-outs to an annual multi-site contract. Personalised quote after a site visit, with no upfront fees.

On-demand intervention

For urgent breakdowns and one-off jobs, with no commitment.

  • Fast response, including 7-day emergencies
  • Clear diagnosis before any work starts
  • Written same-day quote
  • Parts-and-labour warranty
Request a call-out

Periodic maintenance contract

Most-picked by pros

Scheduled maintenance visits (quarterly or half-yearly) to prevent breakdowns before they happen.

  • Planned visits on an agreed calendar
  • Priority on emergencies between visits
  • Written report after every visit
  • Follow-up on recurring faults until resolved
  • Coordination with your in-house maintenance team
Request a periodic offer

Annual all-inclusive contract

Built for hotels, restaurants, multi-branch businesses and industry — guaranteed response and single billing.

  • Full annual maintenance programme, spread across the year
  • Written guaranteed response time for emergencies
  • Out-of-hours interventions on request
  • Coordinated multi-site coverage
  • Single billing for accounting, with an annual review
Request an annual offer

Companies, hotels, riads, restaurants, shops, supermarkets, industry. ICE-compliant invoicing, equipped service vehicles, qualified technicians.

Explore professional sectors

Our services

Repair, installation and maintenance for households and professionals.

Refrigerator repair

Diagnosis and repair of all household and commercial refrigerators, done fast and cleanly.

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Washing machine repair

Washing machine repair in Morocco for every fault: leaks, drainage, drum, and electronic boards.

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Air-conditioner installation

Professional installation of residential and commercial air conditioners with proper insulation, drainage and commissioning tests.

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Air-conditioner maintenance

Filter cleaning, gas check, indoor unit sanitation for better performance and lower energy use.

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Air-conditioner repair

Fast intervention for cooling faults, gas leaks, fan, outdoor unit and electronic issues.

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Commercial refrigeration

Refrigeration equipment for restaurants, cafés, bakeries, hotels and shops: maintenance, repair and installation.

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Our expertise

The right choice for quality home service

25+ years of expertise for households and professionals — from Marrakech, across the regions we cover.

  • A team that has done this work for years
  • Tools and equipment carried on every visit
  • Follow-up after every repair — we're not passing through
+2 000
projects delivered
+25
years of expertise
+9
Moroccan regions
+350
satisfied customers

Coverage

We operate in nine Moroccan regions from our Marrakech base.

Tanger-Tétouan-Al Hoceima ⵟⴰⵏⵊ-ⵟⵉⵜⴰⵡⵉⵏ-ⵍⵃⵓⵙⵉⵎⴰ طنجة تطوان الحسيمةOriental ⵜⴰⵏⴳⵎⵓⴹⵜ الشرقيةDrâa-Tafilalet ⴷⴰⵔⵄⴰ-ⵜⴰⴼⵉⵍⴰⵍⵜ درعة تافيلالتSouss-Massa ⵙⵓⵙⵙ-ⵎⴰⵙⵙⴰ سوس-ماسةGuelmim-Oued Noun ⵜⴰⵙⴳⴰ-ⵡⴰⴷ ⵏⵓⵏ كلميم وادي نونCasablanca-Settat ⵜⵉⴳⵎⵉ ⵜⵓⵎⵍⵉⵍⵜ-ⵙⵟⵟⴰⵜ الدار البيضاء-سطاتMarrakech-Safi ⵎⵕⵕⴰⴽⵛ-ⴰⵙⴼⵉ مراكش-أسفيLaâyoune-Sakia El Hamra ⵍⵄⵢⵓⵏ-ⵙⴰⵇⵢⴰ ⵍⵃⴰⵎⵔⴰ العيون الساقية الحمراءDakhla-Oued Ed-Dahab ⴷⴰⵅⵍⴰ-ⵡⴰⴷ ⴷⴰⵀⴰⴱ الداخلة-وادي الذهبRabat-Salé-Kénitra ⵔⴱⴰⵟ-ⵙⵍⴰ-ⵇⵏⵉⵟⵔⴰ الرباط-سلا-القنيطرةFès-Meknès ⴼⴰⵙ-ⵎⴽⵏⴰⵙ فاس-مكناسBéni Mellal-Khénifra ⴰⵢⵜ ⵎⵍⵍⴰⵍ-ⵅⵏⵉⴼⵕⴰ بني ملال-خنيفرةSengo baseMarrakech
Why we're different

Why choose Sengo

An organised, mobile and dependable technical company.

Qualified technical team

13 technicians trained on refrigeration, HVAC and appliances.

Mobile teams

6 service vehicles covering several cities every day.

Households & professionals

Homes, hotels, restaurants, shops and industry.

Fast response

Clear diagnosis, efficient execution, full transparency.

How it works

A simple, transparent process.

  1. 1

    You contact us

    Send a WhatsApp message or call us directly.

  2. 2

    We diagnose

    We discuss the fault to prepare the right intervention.

  3. 3

    Technician on site

    Our team arrives with its service vehicle and the required tools.

  4. 4

    Repair & maintenance

    We repair and verify that everything works as expected.

What our customers say

A few recent interventions.

Very happy with SENGO's service. The technician arrived on time, quickly diagnosed the AC problem, and completed the repair professionally. Clean and reliable service.
Omar El Fassi🇲🇦
SENGO customer
I contacted SENGO because my refrigerator was not cooling properly. The technician was professional, explained the issue clearly, and fixed it efficiently. Great service and highly recommended.
Driss Alaoui🇲🇦
SENGO customer
Excellent experience with SENGO. The AC installation was done professionally and the work area was left clean. The technician was polite, skilled, and very helpful.
Khalid Bennani🇲🇦
SENGO customer
01/03

Our commitments

Realistic commitments we actually keep — no empty promises.

Clear diagnosis before we act

We explain the root cause and the repair options before any work starts — no surprises.

Respect for your space

We work cleanly, protect surrounding areas, and put everything back after the job.

Priority to emergencies

Interventions that risk product loss or downtime jump the queue.

Ongoing communication

You stay in touch with the same person on WhatsApp, from request to completion.

Frequently asked questions

Any other question? Send us a message on WhatsApp.

I'm looking for washing machine repair near me — how do I reach you?
For washing machine repair or any appliance service near you in Morocco, send us a WhatsApp message with your city, appliance brand, model, and any error code displayed. We cover Marrakech, Agadir, Fes, Meknes, Oujda, Beni Mellal, Ouarzazate, Errachidia and many other cities across 9 regions. Our technicians drive fully-equipped service vehicles and are trained on every major washing machine, AC and refrigeration brand.
How do I get a call-out as fast as possible?
Message us directly on WhatsApp with: the city, appliance type, brand and model, any displayed error code, and a clear photo. Requests sent before noon get a written same-day quote and an intervention slot. For emergencies (broken freezer, stopped cold room), attach photos of the sensitive stock to jump to top priority — emergencies covered 7 days a week.
Do you work with professionals (hotels, restaurants, industry)?
Yes, a significant part of our business is dedicated to professionals.
Do you handle emergencies?
Yes, we prioritise urgent interventions that could cause product loss or downtime. Our emergency line runs 7 days a week.
Is there a warranty on the intervention?
Yes. All our interventions carry our warranty covering both labour and the intervention itself. A written service record is handed over at every visit.
Do you use genuine parts?
We prioritise genuine (OEM) parts whenever possible. If a part is discontinued or not immediately available, we offer a documented, approved-equivalent alternative.
Do you handle new installations too?
Yes — new installations, renovations and replacements. We also advise on sizing (BTU matched to volume, layout, insulation) before you buy the equipment.
Do you offer maintenance contracts?
Yes — for hotels, restaurants, shops and industry. A maintenance contract schedules 2 to 4 preventive visits per year, reduces emergency breakdowns, and extends equipment life.
Which cities do you cover?
We cover nine regions: Marrakech-Safi (HQ), Souss-Massa, Drâa-Tafilalet, Béni Mellal-Khénifra, Fès-Meknès, Oriental, Casablanca-Settat, Rabat-Salé-Kénitra and Tangier-Tétouan-Al Hoceïma. See the Locations page for the full list.
Which cities and regions do you cover in Morocco?
We cover 9 regions: Marrakech-Safi (HQ), Souss-Massa, Drâa-Tafilalet, Béni Mellal-Khénifra, Fès-Meknès, Oriental, Casablanca-Settat, Rabat-Salé-Kénitra and Tangier-Tétouan-Al Hoceïma. See the Locations page for the full list of served cities. Cities not listed are studied on request.
Do you come to my home?
Yes, our teams travel with their service vehicles across our covered areas.
How do I get a quote?
The fastest way is to describe your need on WhatsApp. We send back a clear quote the same day.
How long before I receive my quote?
We return a clear quote the same day we receive the request — including requests received late in the day, which are handled by the following morning at the latest.
How much does an intervention cost?
Every intervention starts with a diagnosis and a clear quote. The amount depends on the fault type, the required part, and the city. You receive a firm price before any work begins.
Which brands do you support?
We service every major brand present in Morocco: Daikin, Samsung, LG, Mitsubishi, Toshiba, Panasonic, Carrier, Hitachi, Gree, Midea, Beko, Whirlpool, Bosch and others. We use OEM parts and follow manufacturer protocols, without compromising the warranty.
Should I prepare anything before you arrive?
Unplug the equipment if you suspect an electrical fault, clear access around the unit, and note the circumstances of the failure (noise, smell, when it started). It saves us valuable time.
What if the fault comes back after your visit?
If the fault returns and it is linked to our intervention, we come back at no extra cost — it is covered by our warranty. A single WhatsApp message is enough to schedule the return.
Fast response

Have a technical issue? Let's talk now.

A technician can respond immediately on WhatsApp.

Sengo Service Maroc

Professional refrigeration, air-conditioning and appliance services across Morocco

Al Massira district, Marrakech, MoroccoOffice: Monday to Saturday — 08:00 to 21:00 · Sunday: closed (technicians on call for emergencies)Fast 7-day emergency response, including Sunday
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