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SengoMaroc
Sengo Maroc — professional technical services

Refrigeration, air-conditioning and appliance maintenance — across Morocco.

A mobile technical team based in Ouarzazate, serving households, hotels, restaurants, shops and industrial sites.

  • Fast intervention
  • Mobile teams
  • Qualified technicians
  • 6 regions covered
Sengo technician performing a central air-conditioning repair
Field service
Refrigeration · HVAC · Appliances
On-site diagnosisSame-visit repairTools on board
Same-day quote
2-year service warranty
From 200 MAD
Emergencies 7 days a week
Authorized on all brands — manufacturer warranty preservedQualified & certified technicians
25+
years of expertise
1 200+
projects delivered
350+
satisfied customers
6
regions covered
23+ brands supported
Our expertise

The right choice for quality home service

25+ years of expertise for households and professionals — from Ouarzazate, across the regions we cover.

  • A team that has done this work for years
  • Tools and equipment carried on every visit
  • Follow-up after every repair — we're not passing through
0+
years of expertise
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projects delivered
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satisfied customers
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Moroccan regions

Coverage

We operate in six Moroccan regions from our Ouarzazate base.

Why we're different

Why choose Sengo

An organised, mobile and dependable technical company.

Qualified technical team

6 technicians trained on refrigeration, HVAC and appliances.

Mobile teams

2 service vehicles covering several cities every day.

Households & professionals

Homes, hotels, restaurants, shops and industry.

Fast response

Clear diagnosis, efficient execution, full transparency.

How it works

A simple, transparent process.

  1. 1

    You contact us

    Send a WhatsApp message or call us directly.

  2. 2

    We diagnose

    We discuss the fault to prepare the right intervention.

  3. 3

    Technician on site

    Our team arrives with its service vehicle and the required tools.

  4. 4

    Repair & maintenance

    We repair and verify that everything works as expected.

What our customers say

A few recent interventions.

Very happy with SENGO's service. The technician arrived on time, quickly diagnosed the AC problem, and completed the repair professionally. Clean and reliable service.
Omar El Fassi
I contacted SENGO because my refrigerator was not cooling properly. The technician was professional, explained the issue clearly, and fixed it efficiently. Great service and highly recommended.
Driss Alaoui
Excellent experience with SENGO. The AC installation was done professionally and the work area was left clean. The technician was polite, skilled, and very helpful.
Khalid Bennani

Our commitments

Realistic commitments we actually keep — no empty promises.

Clear diagnosis before we act

We explain the root cause and the repair options before any work starts — no surprises.

Respect for your space

We work cleanly, protect surrounding areas, and put everything back after the job.

Priority to emergencies

Interventions that risk product loss or downtime jump the queue.

Ongoing communication

You stay in touch with the same person on WhatsApp, from request to completion.

Frequently asked questions

Any other question? Send us a message on WhatsApp.

Do you come to my home?
Yes, our teams travel with their service vehicles across our covered areas.
Do you work with professionals (hotels, restaurants, industry)?
Yes, a significant part of our business is dedicated to professionals.
How do I get a quote?
The fastest way is to describe your need on WhatsApp. We send back a clear quote the same day.
Do you handle emergencies?
Yes, we prioritise urgent interventions that could cause product loss or downtime. Our emergency line runs 7 days a week.
How long before I receive my quote?
We return a clear quote the same day we receive the request — including requests received late in the day, which are handled by the following morning at the latest.
Is there a warranty on the intervention?
Yes. All our interventions carry a 2-year warranty covering both labour and the intervention itself. A written service record is handed over at every visit.
How much does an intervention cost?
Interventions start from 200 MAD (diagnosis + call-out). The full quote depends on the fault type, the required part, and the city. You receive a firm price before any work begins.
Do you use genuine parts?
We prioritise genuine (OEM) parts whenever possible. If a part is discontinued or not immediately available, we offer a documented, approved-equivalent alternative.
Which brands do you support?
We are authorized on every major brand present in Morocco: Daikin, Samsung, LG, Mitsubishi, Toshiba, Panasonic, Carrier, Hitachi, Gree, Midea, Beko, Whirlpool, Bosch and others. Our authorized intervention preserves the manufacturer warranty.
Do you handle new installations too?
Yes — new installations, renovations and replacements. We also advise on sizing (BTU matched to volume, layout, insulation) before you buy the equipment.
Should I prepare anything before you arrive?
Unplug the equipment if you suspect an electrical fault, clear access around the unit, and note the circumstances of the failure (noise, smell, when it started). It saves us valuable time.
Do you offer maintenance contracts?
Yes — for hotels, restaurants, shops and industry. A maintenance contract schedules 2 to 4 preventive visits per year, reduces emergency breakdowns, and extends equipment life.
What if the fault comes back after your visit?
If the fault returns and it is linked to our intervention, we come back at no extra cost — it is covered by the 2-year warranty. A single WhatsApp message is enough to schedule the return.
Do you provide an invoice with VAT?
Yes, an official VAT invoice is issued for every intervention. Useful for households and required for professionals and insurance claims.
Which cities do you cover?
We cover six regions in the south and centre: Souss-Massa, Drâa-Tafilalet, Marrakech-Safi, Béni Mellal-Khénifra, Fès-Meknès and Oriental. See the Locations page for the full list.
Fast response

Have a technical issue? Let's talk now.

A technician can respond immediately on WhatsApp.

Sengo Maroc

Professional refrigeration, air-conditioning and appliance services across Morocco

Ouarzazate, MoroccoMonday to Saturday — 08:00 to 20:00Fast response 7 days a week for emergencies
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