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Washing machine repair

Washing machine repair in Morocco for every fault: leaks, drainage, drum, and electronic boards.

Washing machine repair for every fault: a broken washer means laundry piling up and laundromat bills. We service all formats — front-load, top-load, and washer-dryers — with fast diagnosis and parts matched to the model and to local water quality (limescale is a frequent cause of pump and heater failures on Bosch, Samsung, LG, Beko and Whirlpool washing machines).

Suitable for
HouseholdsShops
Washing machine repair by a Sengo technician
Washing machine repair
Same-day quote
Service warranty
Firm price before any work
Emergencies 7 days a week
We service all major brands with OEM parts, without compromising the manufacturer warranty. · Qualified & certified technicians

Why it matters

Delaying the repair means laundromat costs, daily disruption, and cascading damage to pricier components: a clogged pump stresses the motor, a failed seal rots the control board, and worn bearings can destroy the whole drum. A targeted intervention frequently prevents a far more expensive replacement.

Equipment and systems we service

We work on every format commonly installed in Morocco.

  • Front-load washer

    The most common format in Morocco, 6-10 kg capacity, spin up to 1400-1600 rpm. Prone to door hinge and spider bracket faults.

  • Top-load washer

    Narrow format (40 cm) ideal for small apartments, usually 5-7 kg, most common faults on the opening system and lid latch.

  • Washer-dryer combo

    2-in-1 wash-and-dry unit that uses more water and power; servicing the dry cycle needs specific condenser dismantling.

  • Commercial washer (laundry)

    For hotels, clinics and laundries, 10-25 kg capacity, higher water pressure, regular bearing greasing required.

  • Built-in washer

    Fitted inside kitchen cabinetry, precise dismantling and reinstall to protect the millwork and plumbing.

Our intervention process

A simple, transparent flow — from first message to a fully working unit.

  1. 1
    Error code diagnosis

    The technician reads the error code from the display or via a brand-specific diagnostic tool (E01, UE, F03…) to pinpoint the fault.

  2. 2
    Leak and hydraulic circuit check

    Hoses, inlet valve, drain pump and seals are all inspected. We find the source of a leak before replacing anything.

  3. 3
    Replace worn parts

    Most stressed parts: bearings, belt, drain pump, heating element, motor brushes. We fit OEM or approved-equivalent parts.

  4. 4
    Descale the heating element

    In cities with hard water (Marrakech, Ouarzazate, Fès) we recommend a yearly descale of the heating element to prevent burnout.

  5. 5
    Full cycle test

    After the repair we run a short full cycle (wash + rinse + spin) to validate every phase before handing back the machine.

Signs you need this service

If you notice any of these symptoms, get in touch fast — waiting typically makes the repair more expensive.

  • Drum won't spin or struggles to turn
  • Water no longer drains at end of wash
  • Water leaking underneath the machine
  • Laundry comes out soaked after spin
  • Machine vibrates or walks excessively
  • Water no longer heats (cold wash only)
  • Door won't unlock at end of cycle
  • Persistent bad smells despite cleaning

Frequently asked questions about this service

Any other question? Send us a message on WhatsApp.

How do you choose the best washing machine repair technician in Morocco?
The best washing machine repair technician in Morocco diagnoses methodically: reads the electronic error code, checks the drain pump and filter, tests the heating element, inspects motor brushes or the direct-drive (BLDC) motor, checks the drum bearing by hand, and tests the water inlet valve. They price after inspection (not over the phone), use original Bosch/Samsung/LG/Beko parts, and warranty both parts and labour.
What do error codes E01, UE, F03 mean?
Each brand has its own coding, but broadly: E/F followed by a number points to a subsystem (E01 = door lock, UE/UB = load imbalance, F03 = thermostat). WhatsApp us the code — we give you an instant preliminary diagnosis.
Why does my washer vibrate violently on spin?
Common causes: transport bolts left in at installation, uneven load, or worn drum bearings. The third case produces a metallic screech and needs urgent intervention before the drum itself is destroyed.
What should I prepare before the technician arrives?
Clear 30 cm around the machine for dismantling, cut the power and water if there's a leak, and take the laundry out of the drum. Snap a photo of any error code shown.
Why won't my washer drain?
Most common cause: the drain pump is clogged (hair, coins, buttons). Often the pump filter (bottom of the machine) just needs cleaning — that solves half the cases. Otherwise the pump or hose needs replacing.
Do you fix all brands?
Yes, Samsung, LG, Beko, Whirlpool, Bosch, Siemens, Indesit, Brandt and more. We service the major brands with OEM parts and follow manufacturer protocols, without compromising the warranty.
How much does replacing the drum bearings cost?
The cost depends on the model and the required parts, because it involves full drum dismantling. If your machine is under 6 years old, the repair is worth it. Older than that, we usually advise replacement. You receive a firm price after diagnosis, before any work starts.
How do I keep the fault from coming back?
3 simple habits: a 90°C empty cycle every 2 months to shift limescale and grease, drain-pump filter cleaning every 3 months, and leaving the door ajar after each wash to prevent odours. Big long-term savings.
Fast response

Have a technical issue? Let's talk now.

A technician can respond immediately on WhatsApp.

Sengo Service Maroc

Professional refrigeration, air-conditioning and appliance services across Morocco

Al Massira district, Marrakech, MoroccoOffice: Monday to Saturday — 08:00 to 21:00 · Sunday: closed (technicians on call for emergencies)Fast 7-day emergency response, including Sunday
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